My Union Protections FAQ

  1. What if I do if my provider number has been terminated?
  2. What should I do if I am having trouble filling out my voucher or travel time claim form?
  3. What should I do if I am having trouble filling out my voucher or travel time claim form?
  4. What if I do if my provider number is being reviewed for termination?
  5. What if I do if my provider number has been terminated?

  1. What if I do if my provider number has been terminated?

    Personal Support Workers who have received a notice that their provider number has been terminated may request an administrative hearing within 10 business days of the date of notice.   After requesting a hearing, you will be given the opportunity to have an informal conference.   If you wish to be represented by SEIU Local 503 at the informal conference, you should indicate this in your request for the administrative hearing. Then give us a call during regular business hours at 1-844-503-SEIU so that we can discuss the details of what happened and why you believe the action was unfair. You will likely be asked to complete a Termination Checklist and to write out the story from your perspective.

  2. What should I do if I am having trouble filling out my voucher or travel time claim form?

    You should call your consumer/employer’s case manager, service coordinator or personal assistant, and ask for help.  If you cannot get help, please call the MRC, but only after asking for help from your local office.  Click here to find your local office here.

     

  3. What should I do if I am having trouble filling out my voucher or travel time claim form?

    You should call your consumer/employer’s case manager, service coordinator or personal assistant, and ask for help.  If you cannot get help, please call the MRC, but only after asking for help from your local office.  Two ways to find your local office, on this website or download this PDF.

  4. What if I do if my provider number is being reviewed for termination?

    Homecare Workers taking care of adults or seniors with physical disabilities who have received a notice that their provider number is under review for termination and who wish to have an informal conference, must respond to the letter by phone or email, saying they wish to have the informal conference before the date of the decision stated on the letter.

    Act NOW and state that you wish to be represented by your Union if you want Union representation.

    Then give us a call during regular business hours at 1-844-503-SEIU so that we can discuss the details of what happened and why you believe the action was unfair. You will likely be asked to complete a Termination Checklist and to write out the story from your perspective.

  5. What if I do if my provider number has been terminated?

    Personal Support Workers who have received a notice that their provider number has been terminated may request an administrative hearing within 10 business days of the date of notice.   After requesting a hearing, you will be given the opportunity to have an informal conference.   If you wish to be represented by SEIU Local 503 at the informal conference, you should indicate this in your request for the administrative hearing. Then give us a call during regular business hours at 1-844-503-SEIU so that we can discuss the details of what happened and why you believe the action was unfair. You will likely be asked to complete a Termination Checklist and to write out the story from your perspective.