Ameriflex is issuing all care providers new Benefit Convenience Cards on July 12, 2022. Ameriflex recently transitioned to a new card processing vendor and throughout the year they have been transitioning their accounts to the new card platform. Our account is one of the last ones to make the transition. This change should provide a better user experience, faster card delivery times and stronger protection against production delays in the event of national emergencies and inclement weather.
The old card will be deactivated by Ameriflex on 8/18/2022. The new card will arrive in an unmarked white envelope, activated and ready to use. Care providers who are on a Marketplace plan will have to update their autopay for monthly premiums, mail order prescriptions or any other recurring charges prior to Aug. 18. The majority, if not all, of our premium payments occur before the 18th of the month. This should allow an additional two weeks of transition time before September premiums are due.
If anyone has an issue with their card, they should call Ameriflex at 1-888-868-3539.