The DHS and PPL are obligated to issue payments by certain due dates, but because DHS and PPL cannot control when the postal service delivers mail or how long it takes your bank to process direct deposits, the day you receive pay may vary.
For Homecare workers and Personal Support Workers caring for consumers receiving services through Oregon’s Mental Health Services, payroll is run 8 business days after the end of the pay period as long hours and mileage are properly submitted to the office through which your consumer/employer receives services. In order to be paid on time for the previous pay period, hours and mileage must be submitted 3 business days prior to the ‘turn-in’ date shown on the payroll calendar.
For Personal Support workers who provide care for people with developmental disabilities, payroll is run 8 business days after hours and mileage are properly submitted through eXPRES and signed timesheets are turned in to the brokerage or county developmental disabilities office through which your consumer/employer receives services.. In order to be paid on time for the previous pay period, hours and mileage must be submitted 3 business days prior to the ‘turn-in’ date shown on the payroll calendar. You can view the payroll calendar at [could we put this calendar on the website with a link here?]
For Personal Support Workers who provide care for consumers receiving care through Oregon’s Mental Health Services, For Homecare workers, payroll is run 8 business days after the end of the pay period as long hours and mileage are properly submitted to the office through which your consumer/employer receives services. In order to be paid on time for the previous pay period, hours and mileage must be submitted 3 business days prior to the ‘turn-in’ date shown on the payroll calendar. You can view the payroll calendar at [could we put this calendar on the website with a link here?)
If you have not received your pay on time, please call your consumer/employer’s case manager, service coordinator or personal assistant, and ask for help. If you cannot get help, please call the MRC, but only after asking for help from your local office. You can find your local office here:
Homecare workers: https://www.oregon.gov/DHS/Offices/Pages/APD-AAA-Offices-Partners.aspx
PSWs: http://www.oregon.gov/DHS/SENIORS-DISABILITIES/DD/Pages/county-programs.aspx
or
Be sure to call the MRC if you believe the matter is still not resolved or the tardiness of your check or voucher is extreme.